LTC Planning Network would like to ensure that you have the very best purchasing experience. We appreciate your patronage and are pleased to offer the following returns and refunds policy:


Within 30 days of delivery of your shipment (including gifts), you may return any of the following items to us, for any reason, for a refund:

  • Any book in its original condition
  • Any unopened (still in its original packaging) CD, VHS tape, or software

Please note that we cannot accept the return of opened items or items returned more than 30 days past delivery, and can only process returns and refunds for items purchased directly from LTC Planning Network.


You will be notified of your refund via email after we have received and processed the returned item(s). You can expect a refund for your purchase(s) in the same form of payment originally used, 7 to 14 business days after we receive your return.


We do not offer exchanges on any items.

Questions About Our Returns Policy

For further information on our returns and refunds policy, please contact our LTC Network Planning team at